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Privacy Policy
Last Updated: September 2026
Business Name: Shimmer Bright
Website: https://shimmerbright.in/
At Shimmer Bright, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or contacting our support team.This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using Shimmer Bright, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
Personal Information
⦿ Full name
⦿ Mobile number
⦿ Email address
⦿ Billing address
⦿ Shipping address
⦿ City, state and PIN code
⦿ Order details
⦿ Account information
Order Information
When you place an order, we may collect information relating to:
⦿ Products purchased
⦿ Order number
⦿ Order date
⦿ Delivery address
⦿ Billing information
⦿ Shipping information
⦿ Order status
⦿ Return or exchange requests
2. Payment Information
Payments made through our website may be processed by third-party payment gateways.
Shimmer Bright does not normally store your complete debit card, credit card, UPI or banking credentials on our website.
Payment information may be handled directly by the relevant payment gateway according to its own privacy and security policies.
3. How We Use Your Information
We may use the information we collect to:
⦿ Process and deliver your orders
⦿ Confirm your purchases
⦿ Provide customer support
⦿ Contact you regarding your order
⦿ Process returns and exchanges
⦿ Process refunds
⦿ Maintain your account
⦿ Improve our website and services
⦿ Respond to enquiries
⦿ Prevent fraudulent or unauthorised activity
⦿ Maintain website security
⦿ Comply with applicable legal requirements
We may also use information to improve the shopping experience and understand how customers interact with our website.
4. Communications
We may contact you using the information you provide for purposes such as:
⦿ Order confirmations
⦿ Shipping updates
⦿ Delivery information
⦿ Return or refund updates
⦿ Customer support
⦿ Important account information
⦿ Service-related notifications
Where applicable, promotional communications may be sent in accordance with applicable laws and your available communication preferences.
5. WhatsApp Support
Shimmer Bright may provide customer support through WhatsApp or other communication platforms.
If you contact us through WhatsApp, information you provide during the conversation may be used to:
⦿ Respond to your enquiry
⦿ Assist with an order
⦿ Provide product information
⦿ Help with returns or exchanges
⦿ Provide customer support
WhatsApp and other third-party communication platforms may have their own privacy policies and terms.
6. Cookies
Our website may use cookies and similar technologies.
Cookies may help us:
⦿ Keep products in your shopping cart
⦿ Remember your preferences
⦿ Maintain login sessions
⦿ Understand website usage
⦿ Improve website performance
⦿ Provide a better shopping experience
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Website Usage Information
When you visit our website, certain technical information may be collected automatically, such as:
⦿ IP address
⦿ Browser type
⦿ Device type
⦿ Operating system
⦿ Pages visited
⦿ Website activity
⦿ Date and time of visits
⦿ Referring pages
This information may be used for security, analytics, troubleshooting and improving our website.
8. Sharing of Information
We do not sell your personal information as a business practice.
We may share necessary information with trusted service providers when required to provide our services, including:
⦿ Payment gateways
⦿ Shipping and delivery partners
⦿ Website hosting providers
⦿ Website and technical service providers
⦿ Customer support services
⦿ Analytics or security services
⦿ Legal or regulatory authorities where required
These parties may receive only the information reasonably necessary for the relevant service or legal requirement.
9. Shipping and Delivery Partners
To deliver your order, we may provide necessary information such as:
⦿ Customer name
⦿ Mobile number
⦿ Delivery address
⦿ PIN code
⦿ Order details
to the shipping or logistics provider handling your order.
This information is used to facilitate delivery and related communication.
10. Third-Party Services
Our website may use third-party services such as payment gateways, shipping services, analytics tools, communication platforms and other technology providers.
These third parties may process information according to their own terms and privacy policies.
Shimmer Bright does not control the privacy practices of third-party websites or services.
We recommend reviewing their respective privacy policies when using those services.
11. Data Security
We take reasonable measures to protect the information collected through our website from unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
12. Data Retention
We may retain personal information for as long as reasonably necessary to:
⦿ Complete transactions
⦿ Provide services
⦿ Maintain business and accounting records
⦿ Resolve disputes
⦿ Process returns or refunds
⦿ Prevent fraud
⦿ Comply with legal or regulatory obligations
When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.
13. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
⦿ Request information about personal data we hold about you
⦿ Request correction of inaccurate information
⦿ Request deletion of information where legally applicable
⦿ Ask questions about how your information is used
⦿ Withdraw certain communications or permissions where applicable
Requests may be subject to verification and applicable legal requirements.
14. Account Information
If you create an account on Shimmer Bright, you are responsible for maintaining the confidentiality of your login credentials.
Please contact us immediately if you believe your account has been accessed without your permission.
15. Children's Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action where required.
16. External Links
Our website may contain links to third-party websites, services or platforms.
Shimmer Bright is not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.
When changes are made, the updated version will be posted on this page along with the revised Last Updated date.
We encourage you to review this page periodically.
18. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
SHIMMER BRIGHT
🌐 Website: https://shimmerbright.in
For order-related enquiries, please include your order number so our support team can assist you more efficiently.
Our Privacy Commitment
At Shimmer Bright, we believe that your information should be handled responsibly and transparently.
We aim to collect only information that is reasonably necessary to provide our products and services, process your orders, support you, and improve your shopping experience.
Shimmer Bright — Light Up Your World.