Shimmer Bright offers a range of lighting products including Pendant Lamps, Wall Lamps, Floor Lamps, Table Lamps and Ceiling Lamps.

Select your preferred product, choose the available options, add it to your cart and complete the checkout process.

You can use the checkout options available on our website. Account availability depends on the options provided during checkout.

Available payment methods are displayed during checkout and may include UPI, debit cards, credit cards and other supported online payment methods.

Payments are processed through supported payment providers using their applicable security systems. Shimmer Bright does not normally store complete card or banking credentials.

Delivery time depends on your location, product availability and shipping service. Applicable delivery information may be shown during checkout.

Delivery availability depends on the serviceable location and shipping options available for your order.

Use the Order Tracking option on the Shimmer Bright website. You can also contact our WhatsApp support team with your order number.

Orders may be cancelled before dispatch, subject to the order status. Once an order has been dispatched, cancellation may not be possible.

Eligible products may be returned according to our Refund & Returns Policy. Products must meet the applicable return conditions.

Eligible products may be exchanged depending on product condition and availability of the replacement product.

Contact us as soon as possible with your order number and clear photographs of the product and packaging. Please do not install the product before contacting us.

Contact Shimmer Bright with your order details and photographs of the product received. Our team will review the issue and provide the applicable resolution.

Please contact our support team with your order number and photographs or video showing the issue. The product may be inspected before a replacement, exchange or refund is approved.

Installation may affect return eligibility. Please inspect the product before installation and contact us if you notice any issue.

We recommend having lighting products installed by a qualified electrician to ensure safe and correct installation.

Keep your order number, registered mobile number and details of your issue ready. Photographs or videos may also be requested for damaged or defective products.

There may be slight differences in colour or appearance depending on photography, lighting conditions and your device or screen settings.

You can contact us through the WhatsApp support button available on our website. Our support team can assist with products, orders, payments, delivery, returns and exchanges.

You can find our Privacy Policy, Terms & Conditions, and Refund & Returns Policy on the Shimmer Bright website.